Who we are
Healthcare Australia is an established, national provider of healthcare support services in Australia.
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Quick answers
HCA Disability Services
What NDIS services does HCA provide for people with disability?
HCA provides one-to-one, individualised support including daily personal activities, daily living and life skills, participation in community and social activities, household tasks, managing life stages and transitions, and high intensity daily personal activities.
What types of personal care supports can I receive under the NDIS?
Personal care supports include assistance with dressing, grooming, bathing, toileting, transfers, mobility and morning or evening routines. These services help people live independently and safely at home.
Does HCA support NDIS participants with behaviour related needs?
Yes. HCA provides structured daily support for individuals with behavioural needs. Our Support Workers are trained to follow existing behaviour support plans and deliver calm, consistent daily assistance.
Does HCA offer community access support?
Yes. HCA supports you to engage in community activities, social outings, learning programs and recreational events. Our Support Workers will help you stay connected, active and confident in your community.
Can I get support to develop everyday living skills?
Yes. HCA offers daily living and skill development supports such as cooking, cleaning, budgeting, computer use, communication skills and other skills that promote independence and confidence.
Does HCA provide respite care under the NDIS?
Yes. HCA provides in-home respite services, to give carers a short-term break or additional support during busy periods.
Does HCA offer NDIS funded mental health supports?
Yes. HCA provides mental health related daily living support and assistance to help people manage routines, connect socially and maintain wellbeing. HCA Support Workers are trained to provide safe, person-centred mental health support.
Does HCA offer assistance with transport under the NDIS?
Yes. HCA can provide transport support for medical appointments, community activities, social events, grocery trips and other essential travel included in your plan.
Quick answers
Getting Started with HCA
How do I know if HCA is the right NDIS provider for me?
HCA is a national NDIS registered provider known for high communication standards, trained Support Workers, flexible supports and personalised service. You can speak with our disability team for a free consultation to help determine if HCA is the right fit for your needs.
How do I get started with HCA as my NDIS provider?
Call 1300 422 777 and one of our dedicated business relationship leaders will listen to your needs. Whether you are new to the NDIS or switching providers, they will guide you through the process.
Can HCA support me if I want to switch from my current NDIS provider?
Yes. Switching providers is easy and HCA will assist you, so your support continues uninterrupted. Call 1300 422 777 and one of our dedicated business relationship leaders will help guide you through the process.
Can HCA help me understand or review my NDIS plan?
Yes. HCA can help you understand your plan, prepare for plan reviews and identify if your goals or support needs have changed. We can also help you navigate your funding and understand what supports may be available.
Changing NDIS Provider
Choosing HCA as your Registered NDIS provider
HCA is well-positioned in the marketplace to be able to take on existing NDIS participants who are unhappy with their current provider.
Our over 50 years’ experience in the healthcare industry as well as our abundant resources enables us to ensure that each one of our NDIS participants are happy.
Your guide to NDIS funding and support
Eligibility, funding, and getting started made simple
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding to eligible people living with a disability or permanent cognitive impairment.
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What is covered under the NDIS
The National Disability Insurance Agency (NDIA) makes decisions about whether someone is eligible to become an NDIS participant. If someone is deemed eligible, the NDIA will then decide how much funding they will receive.
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Disabilities covered by NDIS
The NDIS covers and provides support for a wide range of disabilities.
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How do I apply for access to the NDIS?
To apply to the NDIS, the first thing to do is check if you meet the eligibility requirements.
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What is a NDIS plan?
A NDIS plan outlines your goals and the supports that may help you achieve those goals while living your life as independently as possible.
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How to manage your NDIS funding
There are three different ways to manage your NDIS funding.
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How does NDIS funding work?
NDIS funding is designed to cover the reasonable and necessary supports you need to manage your disability and work towards your goals.
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What does the NDIS fund?
The NDIS funds a variety of supports and services that can include personal care, mobility aids, therapy, home modifications, and help with community participation.
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How to switch NDIS providers
To switch NDIS providers, you must locate your service agreement then follow 3-step simple steps.
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Ready to get started or make the switch?
At HCA we have an experiences team of Customer Care Managers ready to help with your NDIS needs. Get in touch today and find out how we can help you.
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Our featured services
HCA Customisable Support
Everyone’s needs are different, so we offer flexible support to match. Whether you need help at home, getting out and about, or building everyday skills, we’re here to make life a little easier.
Personal Care
Begin each day with assistance suited to your lifestyle, needs, and daily tasks. Enjoy care and support throughout your everyday journey with HCA. Read moreCommunity Access
Go shopping, run errands, feel connected, and stay active with our Community Access workers. Read moreDay-to-Day Support
The assistance you want to live an independent life. Develop skills such as cooking, cleaning, dressing, using a computer, or paying bills. Read moreWhy HCA?
Our Difference
Local Customer Care Manager
Every customer at HCA is assigned their own customer care manager as their one point of contact with HCA.
Highly skilled Support Workers
At HCA we are able to upskill and train workers regularly thanks to our own in-house training organisation.
24/7 support
Your support needs don’t stop at 5pm so neither do we. We have a 24/7 support line so you can contact us any time of day – or night!
We care at HCA
Why choose HCA as your provider?
HCA is a registered national provider of NDIS support services in Australia. You benefit from our access to the best Support Workers and Customer Care Managers and receive the very best personalised care and support.