Who we are
Healthcare Australia is an established, national provider of healthcare support services in Australia.
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Specialist disability support
Supporting People with Disability
HCA only provides one-to-one individualised day-to-day disability support services. We help you live your life at home and when you want to get out to social, recreational and community activities. From a one-hour services to 24/7 support and everything in between.
Personal Care
Begin each day with assistance suited to your lifestyle, needs, and daily tasks. Enjoy care and support throughout your everyday journey with HCA.
Community Access
Go shopping, run errands, feel connected, and stay active with our Community Access workers.
Day-to-Day Support
The assistance you want to live an independent life. Develop skills such as cooking, cleaning, dressing, using a computer, or paying bills.
Funding Made Simple
Funding We Accept
NDIS (National Disability Insurance Scheme)
As a registered NDIS provider, we deliver services across multiple support categories to help you achieve your goals and live independently.TAC (Transport Accident Commission)
Supporting Victorians who’ve been injured in transport accidents with rehabilitation services, personal care, and independence training.NIISQ (National Injury Insurance Scheme Queensland)
Providing lifetime care and support for Queenslanders catastrophically injured in motor vehicle accidents.ICWA (Insurance Commission of Western Australia)
Delivering support services for Western Australians injured in motor vehicle accidents through the state’s no-fault insurance scheme.WorkCover and Workers’ Compensation
Helping people injured at work return to independence through rehabilitation, personal care, and support coordination.Private Health Insurance and Self-Funded
We welcome privately funded participants who choose to invest in quality support services.Department of Veterans’ Affairs (DVA)
Supporting our veterans with service-related injuries and conditions through specialist care and rehabilitation services.Life Stage Support
Age Groups We Support
Children and Young People
Early intervention services, family support, and transition planning to help young people develop independence skills and reach their potential.
Adults of All Ages
Supporting adults to maintain their independence, participate in their community, and adapt to changing needs throughout their lives.
Older Adults
Aging with dignity through personal care, domestic assistance, community access, and support that helps you remain in your own home.
Inclusive Tailored Care
Our Inclusive Approach
Personalised Support
Every person’s story is unique. We work with you to create a customised service plan that reflects your individual goals, needs, and lifestyle preferences.
Cultural Diversity
We celebrate Australia’s multicultural community and work with interpreters and cultural liaisons when needed to ensure culturally appropriate services.
No Waiting Lists
HCA has no waiting lists – you’re always our priority. We aim to match you with the right support worker who fits your needs and preferences.
24/7 Support
Our round-the-clock phone support line is always ready to help you, providing peace of mind and emergency assistance when needed.
Nationwide Coverage
If you move, we’ll move with you. We have services across Australia’s metropolitan and regional areas to provide consistent support wherever you are.
★★★★★
Reviews
Why our customers place their
trust in us for exceptional care
★★★★★
My Support Worker has been amazing
The workers that I have at the moment are amazing, I am managing more on my own. My Support Worker has been amazing encouraging and help be more independent. Things have been really good.
★★★★★
High level of communication
We are very happy with the high level of communication and information provided by HCA.
★★★★★
Very appreciative
Very appreciative of the behavioural support received from HCA.
★★★★★
Feeling supported consistently
I have been feeling supported consistently and enjoy my worker.
★★★★★
Listen to me and provide the right care
The team at HCA are always able to listen to me and provide the right care. The care workers are able to support me and all of my needs.
★★★★★
High quality supports and improve my daily life
I am very happy with HCA services. My workers are able to provide high quality supports and improve my daily life.
Why HCA?
Our Difference
Local Customer Care Manager
Every customer at HCA is assigned their own customer care manager as their one point of contact with HCA.
Highly skilled Support Workers
At HCA we are able to upskill and train workers regularly thanks to our own in-house training organisation.
24/7 support
Your support needs don’t stop at 5pm so neither do we. We have a 24/7 support line so you can contact us any time of day – or night!
We care at HCA
Why choose HCA as your provider?
HCA is a registered national provider of NDIS support services in Australia. You benefit from our access to the best Support Workers and Customer Care Managers and receive the very best personalised care and support.