Who we are
Healthcare Australia is an established, national provider of healthcare support services in Australia.
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Management & Funding
Understanding your options for managing your funding
When you have a NDIS plan you will need to decide who manages your supports and payments.
You may choose to manage it yourself, have the NDIA manage on your behalf or you may pay a third party to manage this for you – they’re called plan managers.
The three plan management types
There are three main options to manage NDIS funding that accommodate the individual needs of participants
It’s important to understand that the NDIA determines the type of plan management for participants during the assessment stage rather than you selecting.
Plan Management Type 1
Self-managed
Self-managed NDIS plans give you the most control. You will be responsible for directly managing your funds, which in turn means greater flexibility to choose your provider/s of choice.
There are several advantages of self-managing your NDIS plan
Freedom to choose any service provider.
Flexibility in how you use your budget as long as they are in line with your plan.
Freedom to negotiate pricing and services.
If you’re thinking about self-managing your NDIS plan, take into account the following considerations:
Self-managing requires good organisational skills to handle all the paperwork and financial reporting.
You will have the responsibility of ensuring all your supports and services are consistent with NDIS policies.
Managing your NDIS plan obligations will require extra time and effort.
Plan Management Type 2
Plan-managed
Plan-management involves engaging a Plan Manager who is funded through your NDIS plan. They will handle all the financial administration so you can focus on services that matter to you and living your life.
This type of plan is a good middle ground between Self-Management and NDIA-Management – Flexibility and control over the most important aspects of your NDIS plan while having someone else handle all the administrative work
There are several advantages to Plan-management
Access to both registered and non-registered NDIS service providers.
Relief from financial administration responsibilities.
Plan Manager provides extra support in tracking funds and expenses.
If you’re thinking about Plan-Management, take into account the following considerations
You are still an active participant in the decision-making process.
It’s important to choose an experienced and reliable Plan Manager.
Plan Managers can offer advice, but making final decisions is ultimately up to you.
Plan Management Type 3
NDIA-managed
NDIA-management is where the NDIS manages your funding and takes care of all the financial administrative responsibilities, such as budgeting and transactions. In addition to the NDIS looking after your funding, only registered NDIS service providers are available through this type of plan.
There are several advantages to NDIA-management
Minimal administrative burden and stress on you.
The NDIS will take care of all your financial paperwork and administration
Assurance of using NDIS service providers who are registered and vetted.
If you’re thinking about NDIA-Management, take into account the following considerations
You are limited to using only NDIS-registered service providers.
Less flexibility in negotiating costs of services.
Fewer customised service options compared to Self-managed NDIS plans.
Your guide to NDIS funding and support
Eligibility, funding, and getting started made simple
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding to eligible people living with a disability or permanent cognitive impairment.
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What is covered under the NDIS
The National Disability Insurance Agency (NDIA) makes decisions about whether someone is eligible to become an NDIS participant. If someone is deemed eligible, the NDIA will then decide how much funding they will receive.
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Disabilities covered by NDIS
The NDIS covers and provides support for a wide range of disabilities.
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How do I apply for access to the NDIS?
To apply to the NDIS, the first thing to do is check if you meet the eligibility requirements.
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What is a NDIS plan?
A NDIS plan outlines your goals and the supports that may help you achieve those goals while living your life as independently as possible.
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How does NDIS funding work?
NDIS funding is designed to cover the reasonable and necessary supports you need to manage your disability and work towards your goals.
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What does the NDIS fund?
The NDIS funds a variety of supports and services that can include personal care, mobility aids, therapy, home modifications, and help with community participation.
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How to switch NDIS providers
To switch NDIS providers, you must locate your service agreement then follow 3-step simple steps.
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Frequently Asked Questions
Here are answers to the most common questions we receive about the NDIS. Can’t find what you’re looking for? Our team is always ready to help.
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Ready to get started or make the switch?
At HCA we have an experienced team of Customer Care Managers ready to help with your NDIS needs. Get in touch today and find out how we can help you.
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Our featured services
HCA Customisable Support
Everyone’s needs are different, so we offer flexible support to match. Whether you need help at home, getting out and about, or building everyday skills, we’re here to make life a little easier.
Personal Care
Begin each day with assistance suited to your lifestyle, needs, and daily tasks. Enjoy care and support throughout your everyday journey with HCA. Read moreCommunity Access
Go shopping, run errands, feel connected, and stay active with our Community Access workers. Read moreDay-to-Day Support
The assistance you want to live an independent life. Develop skills such as cooking, cleaning, dressing, using a computer, or paying bills. Read moreWhy HCA?
Our Difference
Local Customer Care Manager
Every customer at HCA is assigned their own customer care manager as their one point of contact with HCA.
Highly skilled Support Workers
At HCA we are able to upskill and train workers regularly thanks to our own in-house training organisation.
24/7 support
Your support needs don’t stop at 5pm so neither do we. We have a 24/7 support line so you can contact us any time of day – or night!
We care at HCA
Why choose HCA as your provider?
HCA is a registered national provider of NDIS support services in Australia. You benefit from our access to the best Support Workers and Customer Care Managers and receive the very best personalised care and support.