Who we are
Healthcare Australia is an established, national provider of healthcare support services in Australia.
Healthcare Australia is an established, national provider of healthcare support services in Australia.
As a national provider, we can help you with a range of NDIS and disability services and support you to live the life you choose.
To switch NDIS providers, you must locate your service agreement then follow 3-step simple steps.
Here are answers to the most common questions we receive about the NDIS. Can't find what you're looking for? Our team is always ready to help.
Find local support services and providers in your area for tailored NDIS assistance.
Help with your personal activities such as grooming and daily activities.
Get out and about and take part in community events or groups with the help of our Support Workers.
Helping you to live an independent life by assisting you in building essential skills such as cooking, cleaning, dressing, using a computer, or paying bills.
The National Disability Insurance Agency (NDIA) makes decisions about whether someone is eligible to become an NDIS participant. If someone is deemed eligible, the NDIA will then decide how much funding they will receive.
The NDIS covers and provides support for a wide range of disabilities.
To apply to the NDIS, the first thing to do is check if you meet the eligibility requirements.
A NDIS plan outlines your goals and the supports that may help you achieve those goals while living your life as independently as possible.
There are three different ways to manage your NDIS funding.
NDIS funding is designed to cover the reasonable and necessary supports you need to manage your disability and work towards your goals.
The NDIS funds a variety of supports and services that can include personal care, mobility aids, therapy, home modifications, and help with community participation.
Speaking up about what you need can feel scary. But you have every right to do it. Your NDIS plan is built around your life, your goals, and your disability, so the people supporting you need to hear from you. The more clearly you can share what’s working and what isn’t, the better your support can be. This blog walks you through some simple steps to help you feel more confident when it matters most.
A lot of people worry that asking for something will seem rude or cause trouble. It won’t. Asking for what you need is not complaining; it’s how good support works. Your support workers, coordinators, and plan managers are there to help you. You deserve to have a say in how that happens. If something isn’t working, saying so is the right thing to do.
A little preparation goes a long way. Before a meeting or review, take some time to think about what you want to say. You could write down:
Having notes in front of you means you won’t forget anything important, even if you feel nervous on the day.
Try to be as specific as you can. Instead of saying “I need more help,” try “I need help getting ready in the mornings three times a week.” The more detail you give, the easier it is for others to take action. Use your own words; you don’t need to use fancy language. If it helps, practice what you want to say with someone you trust before the meeting.
You don’t have to understand everything straight away. If someone says something you don’t follow, it’s absolutely fine to ask them to explain it again. Try saying things like:
There are no silly questions. Getting clear answers helps you make better decisions about your own support.
You don’t have to do this alone. An advocate is someone who helps you communicate your needs and makes sure your voice is heard. They’re on your side. You can ask a trusted friend or family member to come with you to meetings. You can also contact a free disability advocacy service; there are organisations across Australia that can connect you with someone trained to help. Your NDIS support contact can point you in the right direction.
Sometimes, even after speaking up, you might feel like nothing has changed. If that happens, don’t give up. You can:
You have rights, and there are people and processes in place to support you.
Speaking up for yourself is a skill, and like any skill, it gets easier with practice. You might not get everything right the first time, and that’s okay. What matters is that you keep going, keep asking, and remember that your needs are worth being heard. You are allowed to take up space in the conversation about your own life. If you’re ready to feel more confident speaking up for your needs, contact us today for friendly support.
Healthcare Australia (HCA) has been a trusted name in healthcare for over 50 years, connecting skilled professionals with those in need of support and care. As Australia’s largest diversified healthcare provider, we became a registered NDIS provider in 2017, expanding our services to meet the growing demand for quality disability support.
Healthcare Australia acknowledges and pays respect to the traditional owners of the land on which we meet and work across Australia; we pay our respects to the elders, past, present and emerging. We encourage our staff and clients to join us wherever they are in Australia by being informed about whose land they are on and paying their respects.
We’re here to assist you with any inquiries and provide personalised support for your needs.
Get in touch with us.
To see if we service your area.