Who we are
Healthcare Australia is an established, national provider of healthcare support services in Australia.
Check your postcode
To see if we service your area.
Support mapping
The Purpose of your NDIS Plan
Your NDIS plan outlines the goals you want to achieve and what supports you will need to be able to achieve these goals. The goals in your plans are then matched to the different categories of supports that the NDIS provide so the NDIA can identify how they can support you best with achieving your goals.
Getting started
The Process Behind your NDIS plan
Your NDIS Plan will be created within 21 days of receiving your funding decision. In order for the plan to be created you will need to have a planning meeting. The NDIS will contact you to set up your planning meeting.
Planning chat
Preparing for your planning meeting
In your planning meeting you’ll be asked questions about how you are going and different areas in your life that you might like to focus on. You may be asked questions that relate to your existing community and other supports you receive (outside of the NDIS), how you manage daily activities and specific goals you’d like to pursue.
Final steps
Plan approval
All plans must be approved by the NDIA before they come into effect and before funding can be allocated. After your planning meeting, you will receive your approved plan either in person or in the post.
If you disagree with what’s in your plan you can ask for an internal review by the NDIA.
Your guide to NDIS funding and support
Eligibility, funding, and getting started made simple
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding to eligible people living with a disability or permanent cognitive impairment.
Read more
What is covered under the NDIS
The National Disability Insurance Agency (NDIA) makes decisions about whether someone is eligible to become an NDIS participant. If someone is deemed eligible, the NDIA will then decide how much funding they will receive.
Read more
Disabilities covered by NDIS
The NDIS covers and provides support for a wide range of disabilities.
Read more
How do I apply for access to the NDIS?
To apply to the NDIS, the first thing to do is check if you meet the eligibility requirements.
Read more
How to manage your NDIS funding
There are three different ways to manage your NDIS funding.
Read more
How does NDIS funding work?
NDIS funding is designed to cover the reasonable and necessary supports you need to manage your disability and work towards your goals.
Read more
What does the NDIS fund?
The NDIS funds a variety of supports and services that can include personal care, mobility aids, therapy, home modifications, and help with community participation.
Read more
How to switch NDIS providers
To switch NDIS providers, you must locate your service agreement then follow 3-step simple steps.
Read more
Frequently Asked Questions
Here are answers to the most common questions we receive about the NDIS. Can’t find what you’re looking for? Our team is always ready to help.
Read more
Ready to get started or make the switch?
At HCA we have an experienced team of Customer Care Managers ready to help with your NDIS needs. Get in touch today and find out how we can help you.
Read more
Our featured services
HCA Customisable Support
Everyone’s needs are different, so we offer flexible support to match. Whether you need help at home, getting out and about, or building everyday skills, we’re here to make life a little easier.
Personal Care
Begin each day with assistance suited to your lifestyle, needs, and daily tasks. Enjoy care and support throughout your everyday journey with HCA. Read moreCommunity Access
Go shopping, run errands, feel connected, and stay active with our Community Access workers. Read moreDay-to-Day Support
The assistance you want to live an independent life. Develop skills such as cooking, cleaning, dressing, using a computer, or paying bills. Read moreWhy HCA?
Our Difference
Local Customer Care Manager
Every customer at HCA is assigned their own customer care manager as their one point of contact with HCA.
Highly skilled Support Workers
At HCA we are able to upskill and train workers regularly thanks to our own in-house training organisation.
24/7 support
Your support needs don’t stop at 5pm so neither do we. We have a 24/7 support line so you can contact us any time of day – or night!
We care at HCA
Why choose HCA as your provider?
HCA is a registered national provider of NDIS support services in Australia. You benefit from our access to the best Support Workers and Customer Care Managers and receive the very best personalised care and support.