Who we are
Healthcare Australia is an established, national provider of healthcare support services in Australia.
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Personalised support, always
Continued care the HCA way
Our dedicated team is here to guide you through every step of the initial consultation and setup process. As your first point of contact, they’ll visit you at home to answer your questions face-to-face and clearly explain how our services work.
Once you become a HCA customer, you’ll be assigned a dedicated Customer Care Manager who becomes your single point of contact throughout your entire journey with us. Your Customer Care Manager will coordinate all your services, conduct regular check-ins to ensure everything is running smoothly and provide you with the ongoing support you need.
Your care, your way
We partner with you to plan and personalise your support
Every person with disability has unique needs, goals and preferences. When you partner with HCA, we take the time to truly understand what matters most to you.
Together, we will:
- Identify the right combination of services and support that will help you achieve your goals and live your best life
- Build your personalised support team and schedule services that fit seamlessly into your routine and preferences
Why Choose HCA
Why HCA is the right NDIS and disability partner
With years of experience delivering NDIS and disability services nationwide through our extensive network of qualified staff, HCA is here to make navigating the process easier for you.
Dedicated Contact
Every customer at HCA NDIS is assigned their own Customer Care Manager as their one point of contact with HCA.
Personalised Attention
Our team delivers personalised support services to align with your lifestyle, preferences, and goals.
Perfect Match
Experience peace of mind knowing we carefully pair you with support workers who align with your specific requirements and communication style.
Highly Skilled Support Workers
We upskill and train workers regularly thanks to our own in-house registered training organisation.
24 Hour Support Line
Our dedicated 24/7 support hotline ensures immediate access to practical assistance whenever needed.
Happy Moving
Whether you’re moving to a new suburb or a new city, we have services across Australia to support you.
★★★★★
Reviews
Why our customers place their
trust in us for exceptional care
★★★★★
My Support Worker has been amazing
The workers that I have at the moment are amazing, I am managing more on my own. My Support Worker has been amazing encouraging and help be more independent. Things have been really good.
★★★★★
High level of communication
We are very happy with the high level of communication and information provided by HCA.
★★★★★
Very appreciative
Very appreciative of the behavioural support received from HCA.
★★★★★
Feeling supported consistently
I have been feeling supported consistently and enjoy my worker.
★★★★★
Listen to me and provide the right care
The team at HCA are always able to listen to me and provide the right care. The care workers are able to support me and all of my needs.
★★★★★
High quality supports and improve my daily life
I am very happy with HCA services. My workers are able to provide high quality supports and improve my daily life.
We care at HCA
Why choose HCA as your provider?
HCA is a registered national provider of NDIS support services in Australia. You benefit from our access to the best Support Workers and Customer Care Managers and receive the very best personalised care and support.