Who we are
Healthcare Australia is an established, national provider of healthcare support services in Australia.
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Support categories explained
What is covered under the NDIS?
There are three different types of support budgets that may be funded to participants on an NDIS plan:
1. Core Supports Budget
Assistance with self-care activities such as dressing, showering, and cooking, everyday consumables or aids, low-cost equipment such as walking sticks, household cleaning and yard maintenance, and assistance with social and community participation (including transportation).2. Capacity Building Budget
Support coordination services to assist with managing supports and help participants reach their individual goals such as employment, health and fitness, education, living arrangements, and relationships.3. Capital Support Budget
Fund assistive technologies such as wheelchairs or vehicle and home modification to enable mobility including handrail or ramp installations.Using your NDIS funding
What items can I use my NDIS funding for?
NDIS participants can only use their funds for items listed as NDIS supports. Requested supports are typically funded if it meets all the following criteria:
It is for your impairments that meet the disability or early intervention requirements, or both
It will help with your individual goals and aspirations
It is value for money, which means that:
- The cost of the support is similar to or cheaper than alternative options that can provide you with the same outcome; and/or
- Purchasing the support is likely to reduce the costs of funding for other supports in the long term.
It is effective and beneficial for you
It helps to maintain your informal supports
It is an NDIS support.
NDIS support breakdown
What are and are not NDIS Supports
For full comprehensive lists of what is and isn’t NDIS supports click on the links below.
Supports that are NDIS supports
Download the PDF here
Supports that aren’t NDIS supports
Download the PDF here
Your guide to NDIS funding and support
Eligibility, funding, and getting started made simple
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding to eligible people living with a disability or permanent cognitive impairment.
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Disabilities covered by NDIS
The NDIS covers and provides support for a wide range of disabilities.
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How do I apply for access to the NDIS?
To apply to the NDIS, the first thing to do is check if you meet the eligibility requirements.
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What is a NDIS plan?
A NDIS plan outlines your goals and the supports that may help you achieve those goals while living your life as independently as possible.
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How to manage your NDIS funding
There are three different ways to manage your NDIS funding.
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How does NDIS funding work?
NDIS funding is designed to cover the reasonable and necessary supports you need to manage your disability and work towards your goals.
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What does the NDIS fund?
The NDIS funds a variety of supports and services that can include personal care, mobility aids, therapy, home modifications, and help with community participation.
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How to switch NDIS providers
To switch NDIS providers, you must locate your service agreement then follow 3-step simple steps.
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Frequently Asked Questions
Here are answers to the most common questions we receive about the NDIS. Can’t find what you’re looking for? Our team is always ready to help.
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Ready to get started or make the switch?
At HCA we have an experienced team of Customer Care Managers ready to help with your NDIS needs. Get in touch today and find out how we can help you.
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Our featured services
HCA Customisable Support
Everyone’s needs are different, so we offer flexible support to match. Whether you need help at home, getting out and about, or building everyday skills, we’re here to make life a little easier.
Personal Care
Begin each day with assistance suited to your lifestyle, needs, and daily tasks. Enjoy care and support throughout your everyday journey with HCA. Read moreCommunity Access
Go shopping, run errands, feel connected, and stay active with our Community Access workers. Read moreDay-to-Day Support
The assistance you want to live an independent life. Develop skills such as cooking, cleaning, dressing, using a computer, or paying bills. Read moreWhy HCA?
Our Difference
Local Customer Care Manager
Every customer at HCA is assigned their own customer care manager as their one point of contact with HCA.
Highly skilled Support Workers
At HCA we are able to upskill and train workers regularly thanks to our own in-house training organisation.
24/7 support
Your support needs don’t stop at 5pm so neither do we. We have a 24/7 support line so you can contact us any time of day – or night!
We care at HCA
Why choose HCA as your provider?
HCA is a registered national provider of NDIS support services in Australia. You benefit from our access to the best Support Workers and Customer Care Managers and receive the very best personalised care and support.