我們是誰
Healthcare Australia 是澳洲一家經驗豐富的全國性醫療支援服務提供商。.
檢查您的郵政編碼
以查看我們是否能為您的地區提供服務。.
體驗不同凡響 HCA
At Healthcare Australia, we combine agility and scale to deliver transformative healthcare solutions. We are one of the largest providers of direct support to aged care and disability customers in their homes and community.
We know how important great people are when providing a great service, and our business is focused on recruiting, training and placing the best support workers and Customer Care Managers.
By choosing HCA as your disability service provider, you will benefit from our access to the best people in the country.
9
年月
九年以上經驗
近十年的註冊殘障社群服務經驗。.
24
HRS
24 小時支援熱線
為了讓您安心，我們全天候 24/7 的電話支援線隨時準備好為您提供緊急支援服務。.
100
% 快樂
完美配對
You choose your support workers so you’re always 100% happy with who you’ve chosen.
我們的團隊
我們擁有一個專門的團隊，致力於確保我們的客戶收到 最佳照護與服務.
您的 支援工作者
憑藉超過 50 年的招聘經驗，我們以發掘真正了解優質護理的優秀支援工作人員為傲。.
HCA attracts the industry’s most skilled and compassionate professionals. This means you receive outstanding, personalised care delivered by support workers who are genuinely committed to making a positive difference in your daily life.
我們嚴格的甄選流程，確保團隊中的每一位成員都能將專業卓越與真誠關懷帶入您的家中，讓您對所獲得的支持充滿信心。.
總公司支援
您的 額外服務
At HCA your services don’t stop once your Support Worker leaves your home.
業務關係主管
您在HCA接洽的第一位人員是我們的其中一位專責業務關係主任。他們將協助您了解NDIS，並協助您順利與HCA合作。他們會向您介紹您的客戶服務經理，並確保您擁有開始接受服務所需的一切。.客戶服務經理
At HCA every customer has their own Customer Care Manager who makes sure everything is running smoothly. They are your one point of contact at HCA. You have their phone number and email address so you contact them directly rather than going through a central phone number. Not many NDIS providers have this role and it’s one of the things that sets HCA apart.Service Delivery Team
Our Service Delivery Team manage our Support Workers. They make sure they have the training and skills to provide the best service to you and routinely complete in-home assessments with the support worker.★★★★★
評論
Why our customers place their
相信我們 為了卓越的照護
★★★★★
我的支援工作者真是太棒了
我現在的工人很棒，我自己也能處理更多事情。我的支援工作者也令人驚嘆，他鼓勵我、幫助我更加獨立。事情進展得很順利。.
★★★★★
高水平的溝通
我們對 HCA 提供的高水準溝通和資訊非常滿意。.
★★★★★
非常感激
非常感謝 HCA 所提供的行為支援。.
★★★★★
感到持續的支持
我一直覺得自己得到支援，而且很享受我的工作。.
★★★★★
聽我說，並給我適當的照顧
HCA 的團隊總是能傾聽我的需求，並提供適當的照護。照護人員能夠支持我並滿足我所有的需求。.
★★★★★
高品質的支援改善了我的日常生活
我對 HCA 的服務非常滿意。我的員工能夠提供高品質的支援並改善我的日常生活。.
為什麼選擇HCA？
我們的差異
在地客服經理
Every customer at HCA is assigned their own customer care manager as their one point of contact with HCA.
技術精湛的支援工作者
At HCA we are able to upskill and train workers regularly thanks to our own in-house training organisation.
24/7 支援
您的支援需求不會在下午五點結束，我們也不會。我們提供 24/7 的支援專線，讓您隨時隨地都能聯繫我們 - 無論是白天還是黑夜！
我們惠於HCA
Why choose HCA as your provider?
HCA is a registered national provider of NDIS support services in Australia. You benefit from our access to the best Support Workers and Customer Care Managers and receive the very best personalised care and support.