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Find a reliable NDIS provider for your participants.
At Healthcare Australia, we work alongside Support Coordinators to deliver personalised disability support, with reliable support teams, dedicated Customer Care Managers and clear communication.
Whether you’re looking to refer a participant now or want a trusted provider to consider for future referrals, we’re here to help.
5 Questions every Support Coordinator Needs to Ask
Our free Support Coordinator Guide helps you assess what an NDIS provider can actually deliver, so you can make informed referrals with confidence.
Inside the guide:
- How to assess provider suitability
- Support worker availability and matching
- Backup arrangements when shifts are cancelled
- Communication and service accountability
- Participant choice and changing providers
Plus, a practical 2-Minute Provider Check to use before your next referral.
Why Work With Us?
Dedicated Care Managers
A consistent point of contact to oversee services and follow up concerns.
Reliable Support Teams
ASupport worker matching based on participant needs, preferences and availability.
Responsive Onboarding
Clear communication about capacity, suitability and getting support started.
Ongoing Communication
Clear updates and follow-through, so you’re not left chasing answers.
National Workforce Network
Backed by Healthcare Australia’s extensive healthcare experience and workforce.
Support We Provide
Personalised NDIS support that helps your participants live independently and stay connected.
Personal hygiene and grooming
Eating and drinking
Dressing and toileting
Showering and bathing
Social activities and attending events
Community participation programs
Transport assistance
Shopping and errands
Meal preparation
Household tasks
Using public transport
Complex clinical care
Behavioural support
Restrictive practice oversight
Crisis support and emergency response
How to Refer
1. Get in Touch
Tell us about your participant’s support needs, location and preferred schedule.
2. Confirm Availability
We’ll discuss suitable support options, local workforce availability and next steps.
3. Arrange Support
Our team works through onboarding, support worker matching and agreed service arrangements.
4. Stay Connected
A dedicated Customer Care Manager oversees services and keeps you informed, with participant consent.
الأسئلة المتداولة
Can I refer a participant directly?
Yes. Contact our NDIS team to discuss participant requirements and available support options, with appropriate consent.
How do I check support worker availability?
Share the participant’s location, support needs and preferred schedule. We’ll discuss current availability and suitability.
Will I have a dedicated contact?
Each participant is allocated a Customer Care Manager who oversees their Healthcare Australia supports, follows up concerns and provides updates. You can also work with one of our dedicated Business Relationship Leads to refer participants and ensure we are the right fit for their needs.